Replacement Policy: 1- Without prejudice to the provisions of the contractual and regulatory warranty, the consumer has the right to replace the product provided to him by the store within seven days following the date of receipt of the product, and he has no right to replace the product after seven days have passed. 2- The product must be in good condition to be replaced and the consumer has not used the product or obtained its benefit. The store has the right to inspect the product before replacing it to ensure its safety. The consumer bears the cost of shipping if he wants to replace the product. In the case of international replacement, the consumer bears the full costs of shipping and delivering the product to the shipping company. In the event of defects or errors, the consumer will be compensated. The consumer does not have the right to replace the product in the following cases:1- If the product was manufactured based on the consumer's request or according to specifications specified by him, with the exception of products that have a defect or that violate the specifications specified by the consumer. 2- If the product is video tapes, discs, CDs or information programs that have been used. 3- If the product is newspapers, magazines, publications, books, or other publications. 4- If a defect appears in the product due to the consumer's poor possession. 5- If the contract deals with providing accommodation, transportation, or food services. 6- If the contract deals with purchasing software download products via the Internet. Return Policy:1- Without prejudice to the provisions of the contractual and statutory warranty, the consumer has the right to cancel the contract and return the product provided to him from the store within seven days following the date of receipt of the product, and he is not entitled to that product after seven days have passed. 2- The condition for returning the product is that the product is in good condition and the consumer has not used the product or obtained its benefit, and the store has the right to inspect the product before returning it to ensure its safety. 3- The consumer bears the costs incurred in the return process. In the case of an international return, the consumer bears the full costs of shipping and delivering the product to the shipping company. In the event of defects or errors, the consumer will be compensated. The consumer is not entitled to return the product in the following cases:1- If the product was manufactured based on the consumer's request or according to specifications specified by him, with the exception of products that have a defect or that violate the specifications specified by the consumer. 2- If the product is video tapes, discs, CDs or information programs that have been used. 3- If the product is newspapers, magazines, publications, books or other publications. 4- If a defect appears in the product due to the consumer's poor possession. 5- If the contract deals with providing accommodation, transportation or catering services. 6- If the contract deals with purchasing software download products via the Internet.

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