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سياسة الإستبدال والإسترجاع:

يحق للعميل الإستبدال والإسترجاع خلال 24 ساعة من إتمام الطلب فقط.
لن يتم استبدال واسترجاع منتج بتصميم خاص او بتغيير رائحة او لون الشمعه المختارة.
في حال وصول المنتج متضرر بشرط ارفاق بعض الصور للضرر او عدم تناسب الطلب للعميل يحق للعميل استرجاع المنتج مع المندوب مع استرجاع مادفعت كاملاً باستثناء رسوم التوصيلرسوم التوصيل

خطوات الإستبدال و الإسترجاع :

التواصل معنا عبر الواتس اب او عبر دايركت الانستقرام او تويتر.

عند تقديم طلب استبدال او استرجاع من المهم كتابة البيانات الآتية:

رقم الطلب
اسم العميل
سبب الإستبدال او الإسترجاع

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كرت سادة

5 ر.س

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