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في حالة التلف أو الكسر او وجود عيب في المنتجات:

- يجب تواصل العميل مع الدعم الفني خلال 24 ساعة من وصول الطلب وإرفاق صورة المنتج التالف / المكسور

- يخير العميل بين إرجاع قيمة المنتج أو استبداله بمنتج آخر بنفس القيمة .

في حالة استبدال و إسترجاع منتج :

يمكن الإستبدال و الإسترجاع خلال 7 أيام كحد أقصى من وصول الطلب للعميل بشرط:

1- أن تكون بحالتها الأصلية.

2- يتحمل العميل تكاليف الاستبدال والإسترجاع .

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بروش مغناطيس

4 ر.س

منتجات أخرى من المتجر