Problem Solving and Decision Making

packages Code: ELP4815025

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Days:

1 day.

Duration:

5 training hours

The Target Audience of the Program:

Store Managers - Sales Associates and Consultants - Brand Managers - Regional Managers - Training and Development Managers

About the program:

This program is about Problem Solving and Decision Making

It will be presented through the following topics:

The Unit: Problem Solving and Decision Making

Program Goals:

Understand the Problem-Solving Process – Learn structured approaches to identifying, analyzing, and resolving issues effectively.

Enhance Analytical and Critical Thinking – Develop the ability to assess information logically and make data-driven decisions.

Program Axes:

The Unit: Problem Solving and Decision Making

Problem Solving

WHAT IS PROBLEM SOLVING?

Step 1 – Define the problem

Step 2 – Diagnose the root cause

Step 3 – Identify and implement a solution

Step 4 – Sustain the results

Decision Making

What is a decision-making process?

7 steps of the decision-making process

What is a decision-making model?

Types of decision-making models

Contents of the training packages

PowerPoint Presentation  36

Coach’s Guide     37

Trainee's Guide    34

Activities Guide   2

ID Guide  3

References 3

Trainee data form 4

Videos      2

Images      10

Mind Maps           1

Flyer         1

Contents of the training packages 12