Emotional intelligence course in the work environment

How do you manage your feelings and understand others in the work environment? Emotional intelligence skills give you an advantage in dealing and building strong professional relationships. Course duration two hours Objectives: • Understanding and managing feelings intelligently. • Improving relationships within the work environment. • Increasing productivity through emotional communication. Topics: • Definition of emotional intelligence and its importance. • Components of emotional intelligence. • Skills of controlling feelings. • Emotional intelligence in dealing with colleagues and clients.