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Shipping and delivery We ship all parcels within 48 hours after payment, and we offer all types of shipping methods. If you wish to specify a shipping method, please pay the shipping cost. Below is the estimated delivery speed for reference. Thank you! * If your order exceeds $200 USD, we will provide free shipping via DHL, FedEx, or Aramex. (Remote country order $200 USD) Shipping method Delivery time Tracking site Last postal mail 10-60 days www.17track.net/en/ ePacket 7-20 days www.17track.net/en/ Singapore Post 15-45 days www.17track.net/en/ EMS 5-15 days www.ems.com.cn DHL 3-10 days www.dhl.com FedEx 3-8 days www.fedex.com Aramex 5-10 days www.aramex.com UPS 5-10 days www.ups.com Delivery speed for reference only, sometimes delays will occur due to holidays, festivals, bad weather, customs, etc. Postal mail to South American countries may take longer than 60 days. Usually, Express has issues related to customs taxes, and in this case, please cooperate with customs to pay the taxes. Refund and Return Thank you very much for choosing Choucong, we offer a return service within 7 days: 1. For any reason, if you are not satisfied with your purchase, please contact us immediately. We accept returns or exchanges within 7 days of receipt, keep the product in its original condition, and bear the shipping cost ourselves, and we will process your return request after receiving the returned product. 2. If you receive defective products, please contact us immediately for replacement or repair. If an alternative is not available, a full refund will be issued using the original payment method. 3. For more information, please contact our customer service team. Feedback Your support and trust are our greatest motivation: 1. If you are satisfied with our products and services, please kindly take a minute to leave positive feedback with 5 stars, and we will gladly do the same for you. 2. Please do not hesitate to contact us for a better solution before leaving neutral or negative feedback, and we will do our best to provide you with the best service. Suitable gifts