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Frequently Asked Questions 1. Can the hair be straightened and curled? Our hair material is synthetic fibers that withstand high temperatures, you can straighten or curl it, but the temperature should not exceed 120 degrees, otherwise it may make it dry. 2. Why does the weight differ from the description? All our products are made by the factory, and there may be an error ranging from 5 to 10 grams, which is normal. 3. Why does my hair tangle? The hair will become soft due to dryness or oil spots, and it will not be brushed daily. Wig hair treatment is like your own hair. Use high-quality shampoo and conditioner to care for your hair. It is very important to keep the hair soft and shiny, brush it daily, and wash it at least once a week. 4. How to deal with the smell? Some customers may notice a smell when they receive their hair. Please do not worry. It may be very long in the packaging. You can place your hair in a well-ventilated area. After some time, the smell will disappear. 5. Why does the color differ from the description? All our products are photographed by professional photographers. Due to screen differences, there may be a slight color variation between the images and the actual product. If you believe the received product has the wrong color, please contact us to see if you can return or get a refund. 6. Hair shedding? There is slight shedding in the wig, which is flyaway hair. For example, human hair also experiences shedding. If you use a comb and brush it several times, the shedding will stop.