Methodology of measuring institutional performance "scientific standards and indicators and practical steps"

Author: Abdulaziz bin Aamer Hassan Al-Amer Brief about the book: The book discusses many axes related to performance measurement, and also reviews standards and methodological indicators for performance measurement in institutions that have been covered in sources and literature, as well as some performance measurement models. It also includes a qualitative experience of the performance measurement methodology, which is the experience of the Kingdom of Saudi Arabia in measuring the performance of government institutions through the Performance Center. From this, a set of important standards, indicators, and requirements for the institutional performance measurement methodology was derived, then transformed into practical steps for measuring the institution's performance through a rigorous scientific model in an easy, clear way supported by cards that help clarify data and the roles required from the relevant parties involved in measuring performance in the institution. Additionally, a number of difficulties that may occur during performance measurement and ways to overcome them were identified, and a plan for a performance measurement methodology model was developed to help clarify the steps and their interconnection.