Golden Warranty — 12-Month Protection Extension for Devices and Accessories

OK SHOP · GAMING

🛡️ Golden Warranty — 12-Month Protection Extension for Devices and Accessories

Extra protection from OK SHOP · Added to a product bought from our store · Activate within 7 days of delivery

📝 Overview

The Golden Warranty extends your device or accessory protection by a full extra year after the store's standard warranty ends, so manufacturing defects and misuse stay covered instead of you paying for the repair or replacement yourself.

💎 What it covers

• 12 extra months of cover, starting as soon as the product's standard warranty ends.
• Cover for manufacturing defects: button faults, stick drift, charging problems, internal board failure.
• Also covers misuse, not just manufacturing defects.
• Repair or replacement depending on the device condition and the technical inspection.
• Priority support and direct follow-up on WhatsApp.

🕹️ Covered products

• Controllers (PlayStation · Xbox · Nintendo · GameSir · Razer).
• Original headsets and accessories bought from OK SHOP.
• Home gaming consoles bought from our store.

🚀 How to activate

• Add the Golden Warranty to your cart with the product, or request it within 7 days of receiving the product.
• After the order is complete you receive the warranty confirmation on WhatsApp, linked to the original product's order number.
• When needed: message us on WhatsApp with the order number and a description of the fault, and we guide you through the inspection and shipping steps.

⚠️ Not covered

• Breakage, drops, or damage from liquids and impacts.
• Damage from opening or repairing the device outside our store.
• Normal wear of cosmetic parts (scratches, colour change).
• Loss or theft of the product.

⭐ Why OK SHOP?

• Over 100,000 customers served since 2019.
• Registered with the Saudi Business Center and verified on Trustpilot.
• All products are 100% original from official distributors.
• Human support on WhatsApp around the clock.

🔄 Service policy

The Golden Warranty is linked to one specific product and its order number. It cannot be transferred to another product or person, and it is not refundable after activation unless the original product order is cancelled.

💬 Support

The OK SHOP team is here to help around the clock on WhatsApp — for any question before or after you buy. 💚