Basic and modern skills in social work Professor Dr. Hindawi Abd Al-Lahi Hassan

The basic and modern skills in social work Professor Dr. Hindawi Abdel Lahi Hassan In light of contemporary global, regional, and local changes such as the technological revolution, the knowledge revolution, global economic and political blocs, and the resulting emergence of various global events such as globalization, privatization, the global financial crisis, stagnation of global trade movement, international terrorism, religious extremism, Arab revolutions, and illegal immigration, which reflected on the human condition in all countries of the world, especially the Arab human, and the challenges, problems, and tensions faced by the Arab region, leading to complex and intertwined issues such as extremism, societal violence, divisions, rebellion, instability, and poverty. All these societal problems affected all sub-societal systems as part of the overall system, impacting the family and increasing problems of disintegration, divorce, and economic sufficiency. The school system was also affected by societal events, as students are merely part of the family system and societal system, as well as youth and various groups, making the updating of the social work profession with its skills an urgent matter so that the profession can equip its practitioners with modern skills compatible with the variables of the era and the problems resulting from them. As a humanitarian profession working in various community institutions, it has become necessary for specialists and researchers to focus on preparing and providing innovative, non-traditional, and modern skills that suit contemporary challenges. This book, which contains twenty chapters, presents the most important basic and modern skills in professional social work practice as follows: Chapter One: About the concept of basic and modern skills in social work. Chapter Two: Interviewing skill in social work. Chapter Three: Observation skill in social work. Chapter Four: Evaluation skill in social work. Chapter Five: Recording skill in social work. Chapter Six: Communication skill in social work. Chapter Seven: Active listening skill in social work. Chapter Eight: Using body language in social work. Chapter Nine: Purposeful dialogue skill in social work. Chapter Ten: Persuasion skill in social work. Chapter Eleven: Managing group discussion skill in social work. Chapter Twelve: Managing group crisis skill in social work. Chapter Thirteen: Analytical thinking skill in social work. Chapter Fourteen: Managing meetings skill in social work. Chapter Fifteen: Presenting creative solutions to problems in social work. Chapter Sixteen: Working with challenges, difficult personalities, and situations in social work. Chapter Seventeen: Conducting seminars in social work. Chapter Eighteen: Conducting camps in social work. Chapter Nineteen: Conducting trips in social work. Chapter Twenty: Using modern technology in social work. The author discusses the skills by presenting the concept of each skill, its importance, objectives, how to use it, the components of success for the social worker in using each skill, how to face obstacles for each skill, and various models for practicing these skills. Contents: 1. About the concept of basic and modern skills in social work - First: The concept of skill - Second: The concept of basic skills in social work - Third: The concept of modern skills in social work - Fourth: Components of skill in social work - Fifth: Conditions for acquiring skills in social work - Sixth: Steps to acquire skills in social work - Seventh: Factors affecting skill acquisition in social work - Eighth: Methods of teaching skills in social work - Ninth: Obstacles to acquiring skills in social work that the social worker must consider - Tenth: Exercises and applications 2. Skill in using the interview in social work - First: The concept of interview in social work - Second: Characteristics of interview in social work - Third: The importance of interview in social work - Fourth: Objectives of interview in social work - Fifth: Types of interviews in social work - Sixth: Elements of interview - Seventh: Organizational rules for interview and success requirements - Eighth: Stages of conducting the interview in social work - Ninth: Methods used by the social worker in the interview - Tenth: Obstacles faced by the social worker in using interviews in social work - Eleventh: How the social worker overcomes interview obstacles - Twelfth: Exercises and applications 3. Observation skill in social work - First: The concept of observation in social work - Second: Objectives of observation in social work - Third: Pillars of observation in social work - Fourth: Types of observation in social work - Fifth: Observation in social work methods - Sixth: Components and conditions for the success of the social worker in performing observation in social work - Seventh: Steps to implement observation in social work - Eighth: How the social worker overcomes obstacles in using observation skill - Ninth: Exercises and applications 4. Evaluation skill in social work - First: The concept of evaluation in social work - Second: The importance of evaluation skill in social work - Third: Objectives of evaluation in social work - Fourth: The difference between assessment and evaluation in social work - Fifth: Types of evaluation in social work - Sixth: Participants in evaluation skill in social work - Seventh: Components and success conditions for the social worker in evaluation - Eighth: Evaluation standards the social worker must adhere to - Ninth: Scientific means used by the social worker in implementing evaluation skill - Tenth: Steps to implement evaluation in social work - Eleventh: Difficulties in evaluation - Twelfth: How the social worker overcomes obstacles to successful evaluation - Thirteenth: Exercises and applications 5. Recording skill in social work - First: The concept of recording in social work - Second: Objectives of recording in social work - Third: Recording methods in social work - Fourth: Components of recording in social work - Fifth: Steps to implement recording skill in social work - Sixth: Common mistakes in recording - Seventh: Sample of individual case record - Eighth: Sample of a periodic report for a group meeting - Ninth: Exercises and applications 6. Communication skill in social work - First: The concept of communication in social work - Second: The importance of communication skill in social work - Third: Objectives of communication in social work - Fourth: Types of communication in social work - Fifth: Communication in social work methods - Sixth: Components and principles of successful communication in social work - Seventh: Steps of communication skill in social work - Eighth: Obstacles to communication in social work - Ninth: How the social worker overcomes communication problems and obstacles - Tenth: Exercises and applications 7. Active listening skill in social work - First: The concept of active listening - Second: The importance and objectives of active listening in social work - Third: Types of listening - Fourth: Stages of applying active listening in social work - Fifth: How the social worker acquires the components of successful listening - Sixth: Obstacles to listening - Seventh: Why not listen better? - Eighth: How the social worker overcomes listening problems - Ninth: Tips for social workers on effective listening - Tenth: An example of active listening - Eleventh: Exercises and applications 8. Using body language in social work - First: The concept of using body language skill - Second: Objectives of using body language in social work - Third: How the social worker understands clients' body language - Fourth: Benefits of the social worker understanding clients' body language - Fifth: Requirements for the social worker’s success in using body language with clients - Sixth: How the social worker successfully implements body language skill - Seventh: How the social worker overcomes obstacles in using body language - Eighth: Exercises and applications 9. Purposeful dialogue skill in social work - First: The concept of purposeful dialogue in social work - Second: The importance of purposeful dialogue in social work - Third: Objectives of using purposeful dialogue in social work - Fourth: Elements of purposeful dialogue in social work - Fifth: Principles and conditions of purposeful dialogue in social work - Sixth: Components of purposeful dialogue in social work - Seventh: Stages of purposeful dialogue skill - Eighth: Obstacles to purposeful dialogue in social work - Ninth: How the social worker becomes a fluent conversationalist - Tenth: Exercises and applications 10. Persuasion skill in social work - First: The concept of persuasion in social work - Second: Tasks and objectives of persuasion skill - Third: Elements of persuasion - Fourth: Components and pillars of the persuasion process - Fifth: Forms and methods of persuasion - Sixth: Components of convincing speech - Seventh: Techniques of persuasion skill - Eighth: How to deal with members’ resistance to persuasive methods - Ninth: Sub-skills within persuasion skill - Tenth: Stages of persuasion - Eleventh: Steps of persuasion - Twelfth: Barriers to persuasion - Thirteenth: How the social worker overcomes persuasion obstacles - Fourteenth: Exercises and applications 11. Managing group discussion skill in social work - First: The concept of group discussion in social work - Second: The importance of group discussion in social work - Third: Objectives of group discussion in social work - Fourth: Principles and foundations of group discussion in social work - Fifth: Methods of group discussion in social work - Sixth: Steps for the social worker to implement stages of group discussion - Seventh: Positive and negative roles of members in group discussion - Eighth: How the social worker overcomes obstacles in group discussion - Ninth: Exercises and applications 12. Crisis management skill in social work - First: The concept of crisis management in social work - Second: Objectives of crisis management in social work - Third: How a problem turns into a crisis and when a situation becomes a crisis - Fourth: How the crisis occurs - Fifth: Focus areas in crisis management (success requirements) - Sixth: What the social worker must consider during work with crises - Seventh: The role of the group worker in crisis management - Eighth: Obstacles in crisis management (prohibitions to avoid) - Ninth: Exercises and applications 13. Analytical thinking skill in social work - First: About the concept of analytical thinking skill and its importance in social work - Second: The importance of analytical thinking skill in social work - Third: Objectives of analytical thinking in social work - Fourth: Components of analytical thinking skill - Fifth: Steps for the social worker to use analytical thinking skill - Sixth: Roles of the social worker when using analytical thinking - Seventh: How the social worker overcomes obstacles in using analytical thinking - Eighth: Exercises and applications 14. Managing meetings skill in social work - First: The concept of managing meetings in social work - Second: The importance of meetings in social work - Third: Objectives of meetings in social work - Fourth: Factors aiding successful meetings (success components) - Fifth: Steps to conduct meetings in social work - Sixth: How the social worker overcomes obstacles faced during meetings - Seventh: Exercises and applications 15. Presenting creative solutions to problems in social work - First: The concept of skill in presenting creative solutions in social work - Second: The importance of this skill in social work - Third: Objectives of the social worker in presenting creative solutions - Fourth: General principles of creative thinking - Fifth: Components of the skill in presenting creative solutions - Sixth: Steps to solve problems in social work - Seventh: The method of creative problem solving - Eighth: Steps for generating ideas and creative solutions - Ninth: How the social worker can present creative solutions and overcome obstacles in problem-solving - Tenth: Exercises and applications 16. Working with challenges, difficult personalities, and situations in social work - First: The concept of difficult personalities, challenges, and difficult situations - Second: Types of difficult personalities that the social worker may deal with as clients or group members - Third: What do difficult individuals seek? - Fourth: Challenges and difficult situations the social worker may face in working with individuals and groups - Fifth: When does a situation become difficult and pose a challenge? - Sixth: Success components for the social worker in working with personal challenges and situations - Seventh: Steps to work with challenges, personalities, and difficult situations in group life - Eighth: Methods of working with difficult personalities - Ninth: Methods of working with challenges and difficult situations in social life - Tenth: Exercises and applications 17. Conducting seminars in social work - First: The concept of seminar in social work - Second: The importance and professional benefits of seminars - Third: Objectives of seminars in social work - Fourth: Success components for the social worker in managing seminars - Fifth: Seminar committees - Sixth: How to organize a seminar - Seventh: Steps to implement seminars in social work - Eighth: How the social worker overcomes obstacles facing seminars - Ninth: Exercises and applications 18. Conducting camps in social work - First: The concept of camps - Second: The importance of camps in social work - Third: Objectives of camps in social work - Fourth: Types of camps in social work - Fifth: Success components for the social worker in executing camps - Sixth: Steps to implement camps in social work fields - Seventh: How the social worker overcomes obstacles facing camps - Eighth: Exercises and applications 19. Conducting trips in social work - First: The concept of trips in social work - Second: The importance of trips in social work - Third: Objectives of trips in social work - Fourth: Types of trips - Fifth: Success components for the social worker in executing trips - Sixth: Stages and steps of trip implementation - Seventh: How the social worker overcomes obstacles facing trips - Eighth: Exercises and applications 20. Using modern technology in social work - First: The concept of technology - Second: The concept of skill in using modern technology - Third: The importance of modern technology - Fourth: Uses of the Internet - Fifth: The importance and objectives of the social worker using modern technology in their work fields - Sixth: Success components for the social worker in using modern technology - Seventh: The role of the social worker when using modern technology with clients - Eighth: Exercises and applications References