Complaint to the Minister of Justice

In modern judicial systems, communication with higher authorities in the Ministry of Justice is a legitimate legal means to ensure rights and raise grievances, and the Saudi system has guaranteed the right for citizens and residents to complain and submit grievances to the competent authorities, headed by His Excellency the Minister of Justice, when solutions are difficult or when a person is exposed to any form of injustice or negligence within the scope of judicial or administrative work affiliated with the ministry. Here, we review how to write a complaint addressed to the Minister of Justice in a strong official format, clarify the steps of formulation, the most prominent cases that require this type of correspondence, the essential elements it must include, in addition to providing real application models, and explaining common mistakes to avoid. When to submit a complaint to the Minister of Justice? There are many cases that require raising a direct complaint to the Minister of Justice, and generally this option is not resorted to except after exhausting other means, such as submitting a complaint to the court, or to the Judicial Inspection Authority, or to the ministry’s affiliated bodies. The most prominent cases for submitting a complaint to the Minister of Justice: Unjustified delay in deciding cases. Feeling of bias in the conduct of trial procedures. Administrative violations by a ministry employee, notaries, or marriage officials. Non-enforcement of judicial rulings despite meeting their conditions. Feeling of collusion or corruption in one of the judicial paths. Requesting urgent intervention to stop legal harm that has occurred or is likely to occur. Main elements of the official complaint to the Minister of Justice To achieve the desired effectiveness, the complaint must include several basic elements, which are: Opening greeting The greeting is addressed to His Excellency the Minister of Justice in a formal language that preserves the dignity of the position, such as: His Excellency the Minister of Justice – May God preserve him Defining information of the complainant Full name. National ID or residence number. Mobile number and email (if available). National address or city. Subject of the complaint Formulate a brief and clear title, such as: Subject of the complaint: Delay in deciding case number (12345) at the General Court in Jeddah. Details of the complaint Present the facts in a logical sequence, clarifying dates, involved parties, and steps taken, with an emphasis on highlighting weaknesses or negligence that prompted the complaint. Requests Specify clearly what is required from His Excellency, such as: Opening an administrative investigation. Referring the matter to the competent authorities. Speeding up the case review. Legal compensation for damages. Closing and signature Expressions indicating respect and trust, along with writing the name, date, and signature. Sample complaint to the Minister of Justice When facing a legal grievance or delay in justice enforcement, a citizen has the right to submit a complaint to the Minister of Justice as the highest supervising authority over the judicial system. Therefore, we provide a formal model of a complaint addressed to His Excellency the Minister of Justice, in a format that highlights the details of the complaint with a clear and respectful legal style. Delay in deciding a case His Excellency the Minister of Justice – May God preserve him Peace be upon you and God's mercy and blessings, I present to your esteemed position this complaint regarding the delay in deciding the judicial case number (45893) filed with the General Court in Jeddah Governorate, which was filed on (12/01/1445 AH) and has not been considered until the date of this letter. I have made several visits without a clear result, knowing that this case relates to financial rights owed to me for over a year, and the delay in deciding has caused severe damages to my financial and family situation. I kindly request your generous guidance to direct the relevant parties to expedite the case review, address the reasons for the delay – if any – or transfer it to another competent authority to ensure justice. With my utmost respect and appreciation. Name: … ID number: … Mobile: … Date: … Signature: … How to support the complaint with documents To strengthen the strength of the letter, the following should be attached: A copy of the lawsuit. Any previous official correspondence with the court or the concerned authority. Financial, medical, or legal reports – depending on the nature of the complaint. Proof of attendance at scheduled sessions that were postponed without justification. The purpose of these documents is to prove seriousness and realism, and to provide evidence to the relevant minister to make an appropriate decision based on documented data. Objection to a judicial ruling His Excellency the Minister of Justice – May God preserve him, Peace be upon you and God's mercy and blessings, I submit to your esteemed position an urgent complaint regarding the judgment issued in case number (11245) before the Dammam Criminal Court, issued on (25/06/1445 AH), which involved my conviction in an incident whose evidence was not conclusively proven, and I was not given sufficient opportunity to present all my defenses and witnesses. I have filed an official objection with the court within the legal deadline, but I am facing delays in receiving a copy of the judgment, which prevents me from exercising my right to appeal. I raise this complaint to your esteemed position, requesting investigation into the reasons for this delay, and enabling me to exercise my right to defense and file an objection according to the applicable judicial systems. I attach a copy of the session record and a copy of the request submitted to the court to obtain a copy of the judgment. Please accept my highest regards. Name: … ID number: … Mobile: … Date: … Signature: … Negligence of a notary employee His Excellency the Minister of Justice – May God preserve him, Peace be upon you and God's mercy and blessings, I submit to your esteemed position this complaint regarding what I experienced during my visit to the First Notary Office in Riyadh, where I was met with neglect and negligence from one of the responsible employees in completing real estate procedures, which caused a delay in documenting the sale of a property owned by my father for more than twenty years, despite all legal requirements being met. I have visited more than five times without result, and received vague and unclear responses, which caused me material and moral losses. I kindly request your urgent investigation into the incident, taking necessary action against the negligent, and facilitating the documentation of my transaction without delay, according to the new notarization system. Thank you for your prompt response, and I ask God to grant you success and guidance. Name: … ID number: … Mobile: … Date: … Signature: … Common mistakes to avoid when writing a complaint to the Minister of Justice It must be noted that formal language has features and rules that must not be neglected, and that submitting a complaint inaccurately or unprofessionally may lead to it being ignored. Emotional or hostile style: The letter should be polite, balanced, and free of personal accusations or harsh language. Lack of documentation: Not attaching supporting documents or mentioning numbers and dates reduces the credibility of the complaint. Unnecessary lengthy narration: Avoid unnecessary long narration that adds no value. Not clearly specifying the request: The request from the minister should be stated directly and clearly, such as: investigation, speeding up procedures, opening an administrative file, etc. Repetition and redundancy in the same meaning: Clarity and conciseness are required in presenting the idea without repetition that weakens the message. Submitting a complaint to the Minister of Justice is an important legal tool, demonstrating awareness of rights and available systematic means, and if this complaint is written professionally with clarity, respect, and accuracy in presentation, its chances of consideration and response are high. Frequently Asked Questions about a complaint to the Minister of Justice 1. Can residents submit a complaint to the Minister of Justice? Yes, anyone with a legal residence and who faces a problem within the jurisdiction of the Ministry of Justice has the right to submit an official complaint. 2. How long does it take to review the complaint after submission? Usually, a response is given within 15 to 30 days, depending on the nature and documentation of the complaint, but this varies from case to case. 3. Is a lawyer required to write the complaint? It is not a requirement, but consulting a lawyer may enhance the accuracy of formulation and strength of presentation. 4. What can be attached with the complaint? It is preferable to attach copies of judicial documents, notifications, session records, previous official correspondence, and any other relevant evidence. 5. Can the complaint be submitted online? Yes, through the official Ministry of Justice portal or via the unified national platform "Absher". Don’t miss the opportunity! Order your service now from Ahbar Store – the first destination in Saudi Arabia for writing formal petitions, official letters, and complaints professionally and with high quality. 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