Administrative case, Bureau of Grievances

Service description: The service allows the customer (individual or establishment) to file a complaint against any government entity after a complaint has been submitted to the entity's reference and there has been no response, without the need to review the court until the first session date. Service requirements: - An activated Absher account - A copy of the customer's national ID - Address in the homeland - More than 14 days have passed since submitting a previous complaint to the referenced defendant entity - Details of the defendant entity - Copies of all case documents - A copy of the agency (if there is an agent) Notes: - Follow-up of the service with the customer via WhatsApp - Cancellation of the service is not allowed after starting implementation - For more clarification, contact customer service