Grandstream WP820 Android Wi-Fi IP Phone with Bluetooth

The Grandstream WP820 is a portable Wi-Fi IP phone running Android 7.0, with 2 lines, 2 SIP accounts, a 2.4-inch color screen and Bluetooth 4.2. It survives 1.2 m drops and is rated for 7.5 hours of talk, making it a fit for warehouses, stores and security teams that want their own app on the handset.

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The Grandstream WP820 is a portable Wi-Fi IP phone running Android 7.0, and that is what sets it apart in the WP800 range: alongside calls, it can run a custom app built for your workflow. It has 2 lines, 2 SIP accounts, a 2.4-inch color screen and Bluetooth 4.2, and it is drop-safe from 1.2 meters. It is aimed at warehouse, retail and security staff who carry a handset all shift.

Grandstream WP820 highlights

• Dual-band 802.11a/b/g/n Wi-Fi, 2.4 GHz and 5 GHz.
• 2.4-inch color TFT screen, 240×320.
• Android 7.0 with support for custom apps.
• Bluetooth 4.2 for headsets and mobile phones.
• 1500 mAh battery: 7.5 hours talk, 150 hours standby.
• 1.2 m drop resistance, 161 g handset.

Android on a work phone

Grandstream allows custom Android apps on the WP820, provided they are adapted to its screen and keys. If your business has a simple app for alerts or order tracking, it can run on the same handset staff use for calls. The screen is not touch-enabled and navigation is by keys only, so test your app before rolling it out to the team.

Bluetooth for headsets and mobile phones

Bluetooth 4.2 pairs a wireless headset and also links to a mobile phone for contact sync and call transfer between the two. An XML or LDAP phonebook holds up to 1,000 entries, so staff can find any department's extension quickly.

Built for tough working days

Drop resistance from 1.2 m means a slip off the belt onto a warehouse floor is usually not the end of the phone. The accelerometer and programmable key let you assign push-to-talk or a panic call to the security room to a single press. Dual microphones with echo cancellation and noise reduction keep calls clear next to forklifts and conveyors.

Central management for IT

The WP820 supports SRTP and TLS encryption, 802.1x, and bulk provisioning through TR-069 or 256-bit AES encrypted XML. Hot desking lets staff log in with their own account on any available handset at the start of a shift.

Where it is used in Saudi Arabia

• Warehouses and distribution centers in Riyadh, Dammam and Jeddah.
• Hypermarket floors and showrooms.
• Security and maintenance teams in compounds and malls.
• Hotels, linking front desk and housekeeping.

PBX compatibility

The phone registers over standard SIP to Grandstream UCM, Yeastar and other SIP PBXs. You also need Wi-Fi coverage across the work area, for example from Grandstream GWN access points.

WP820 vs WP822

Both have a 2.4-inch screen and 2 lines. The WP822 carries a 2000 mAh battery (8 hours talk, 200 hours standby), adds 802.11ac with 802.11k/r/v and WPA3, but its datasheet does not list Android. Go with the WP820 when you need a custom app or phone sync over Bluetooth, and the WP822 when longer battery life comes first.

Frequently Asked Questions

Is the WP820 screen a touchscreen?

No. The 2.4-inch screen is non-touch, and menus and apps are navigated with the keys.

Can I install Android apps on the WP820?

Yes. It runs Android 7.0 and supports custom apps, as long as they are adapted to its screen and keys.

Does the WP820 support Arabic?

Yes. Arabic is listed among the menu languages in the official datasheet.

Specifications

• Model: WP820
• Series: WP800
• Lines / SIP accounts: 2 lines, 2 SIP accounts
• Protocols / standards: SIP RFC3261, TCP/IP/UDP, RTP/RTCP, HTTP/HTTPS, ARP, ICMP, DNS (A record, SRV, NAPTR), DHCP, SSH, TFTP, NTP, STUN, SIMPLE, LDAP, TR-069, 802.1x, TLS, SRTP, IPv6
• Voice / video codecs: G.711µ/a, G.729A/B, G.722 (wideband), iLBC, Opus; in-band and out-of-band DTMF (in audio, RFC2833, SIP INFO); VAD, CNG, AEC, PLC, AJB, AGC, ANS; H.264 (decode only)
• Wi-Fi: Integrated dual-band 802.11a/b/g/n (2.4 GHz and 5 GHz)
• Wi-Fi encryption: WEP, WPA/WPA2, WPA Enterprise
• Display: 2.4" (240×320) color TFT LCD (non-touch)
• Keys / sensors: 3 soft keys, send, end, speakerphone, phonebook, backlit keypad, proximity sensor, accelerometer, vibration motor, volume key, navigation keys
• Push-to-talk: Customizable key for push-to-talk, panic calls and more
• Bluetooth: Bluetooth 4.2
• Auxiliary ports: 3.5 mm headset jack, Micro USB charging port, dual microphones, dual-color LED
• Telephony features: Hold, transfer, forward, 3-way conference, XML/LDAP phonebook (up to 1000), call waiting, call log (up to 100), off-hook auto dial, auto answer, click-to-dial, flexible dial plan, hot desking, custom ringtones and music on hold, server redundancy and failover, push-to-talk
• Operating system: Android 7.0, supports custom apps adapted to the screen and keys (no touchscreen, key navigation only)
• Security: User and admin passwords, MD5/MD5-sess authentication, 256-bit AES encrypted config file, SRTP, TLS, 802.1x
• HD audio: Wideband audio on handset and speakerphone, HAC
• QoS: 802.11e (WMM), Layer 3 (ToS, DiffServ, MPLS)
• Languages: English, Arabic, Chinese, Czech, Dutch, German, French, Hebrew, Italian, Japanese, Polish, Portuguese, Russian, Spanish, Turkish and more
• Upgrade / provisioning: Firmware via TFTP/HTTP/HTTPS, mass provisioning via TR-069 or encrypted XML, manual upload, USB upgrade
• Power: Universal adapter included: 100-240 VAC in, +5 VDC 1 A (5 W) out
• Battery: 1500 mAh Li-ion, 150 h standby, 7.5 h talk time
• Durability: Drop-safe from 1.2 m
• Handset dimensions: 168.5 × 52.5 × 21.8 mm
• Charging cradle dimensions: 76 × 73 × 81 mm
• Weight: Handset 161 g
• Operating conditions: 0-45°C, 10-90% non-condensing
• Storage conditions: -20 to 60°C, 10-90% non-condensing
• In the box: Handset, universal power supply, charging cradle, belt clip, 1 Li-ion battery, quick start guide
• Compliance: CE (EN 301 893, EN 300 328, EN 55032, EN 55035, EN 62368-1 and more), FCC (Part 15B/15C/15E, Part 68 HAC), RCM, MIC-R, SRRC, EAC, RoHS 2.0, REACH

Features

• Android 7.0: run custom apps adapted to the screen and keys, such as stock or alert tools.
• 1500 mAh battery: up to 7.5 hours talk and 150 hours standby.
• Bluetooth 4.2: pair a headset, or a mobile phone for contact sync and call transfer.
• Drop-safe from 1.2 m: built for warehouse floors and shop aisles.
• Programmable key plus accelerometer: push-to-talk or a panic call in one press.