Grandstream GRP2612P 4-Line PoE IP Phone with Color Screen

The Grandstream GRP2612P is a 4-line desk IP phone with 4 SIP accounts and a 2.4-inch color screen, powered straight from a PoE switch with no adapter. It is a practical choice for equipping call centers, branches and open-plan offices in bulk.

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The Grandstream GRP2612P is a 4-line desk IP phone with 4 SIP accounts and a 2.4-inch color screen that draws its power from a PoE switch, no adapter needed. Grandstream designed it in the GRP2600 Carrier-Grade series for mass deployment, which is why it suits call centers, branch networks and open-plan offices that order phones by the dozen.

What the Grandstream GRP2612P gives you

• 4 line keys and 4 SIP accounts.
• 16 digital BLF keys and 16 VPKs.
• 320×240 TFT color screen.
• Dual 10/100 Mbps ports with integrated 802.3af PoE.
• HD audio with G.722 and Opus, plus conference calling.
• Phonebook of up to 1,000 contacts and a 1,000-record call log.

Made for rolling out in bulk

Setting up a 50-seat call center by hand eats days. The GRP2612P supports zero-touch provisioning through GDMS, TR-069 or encrypted XML files, and a Grandstream UCM detects and configures it as soon as it is plugged in through Zero Config. Firmware updates go out to every phone from one place instead of desk by desk.

PoE only: what that means for you

The P model ships without a power adapter because it is meant to run from the switch. Peak draw is 3.8 W, so a small PoE switch can power several phones. If one phone has to sit where there is no PoE, add the Grandstream 5V/0.6A PSU. The second port passes the network on to the PC at 10/100.

Clear audio for long shifts

Handset and speaker deliver HD wideband audio, with echo cancellation and automatic gain control built in. Agents get an RJ9 headset jack with EHS support for Plantronics headsets, so they can pick up a call from a wireless headset without reaching for the phone.

Security for corporate networks

The phone uses secure boot, dual firmware images and encrypted data storage. Calls are protected with SRTP and TLS, 802.1X is supported, and separate user and admin passwords stop staff from changing PBX settings by mistake. Menus are available in Arabic.

Common uses in Saudi Arabia

• Call centers and customer service teams.
• Bank, insurance and service branches.
• Open-plan offices in companies and government entities.
• Clinics and medical centers that pass calls between departments all day.

Works with the PBX you already have

Standard SIP means it registers to Grandstream UCM6300 systems, Yeastar PBXs and any other SIP platform. Grandstream also publishes an official guide for auto-provisioning GRP261x phones on 3CX.

GRP2612P vs GRP2612G vs GRP2612W

All three share the same keys and screen. The GRP2612G adds Gigabit ports and a power adapter, worth it when the PC runs through the phone on a Gigabit LAN. The GRP2612W adds dual-band Wi-Fi and an adapter for desks with no network cable.

Frequently Asked Questions

Does the GRP2612P come with a power adapter?

No. The P model runs on PoE and ships without one. Without a PoE switch, add the Grandstream 5V/0.6A PSU.

How many SIP accounts does it support?

Four SIP accounts on four line keys.

Does it work with 3CX or Yeastar?

Yes. It works with any SIP PBX, and Grandstream has an official guide for GRP261x phones on 3CX.

Specifications

• Model: GRP2612P
• Series: GRP2600 Carrier-Grade (GRP2612 family)
• Lines: 4 line keys with dual-color LEDs
• SIP accounts: 4
• BLF / VPK: Up to 16 digital BLF keys, 16 virtual multi-purpose keys (VPK)
• Display: 2.4-inch 320×240 TFT color LCD
• Keys: 4 XML softkeys, 5 navigation/menu keys, 9 dedicated function keys (incl. message key with LED)
• Faceplate: Swappable faceplate for logo customization
• Network ports: Dual switched 10/100 Mbps ports, integrated IEEE 802.3af PoE
• Wi-Fi: No (Wi-Fi is on the GRP2612W)
• Headset port: RJ9 headset jack with EHS support for Plantronics headsets
• Audio: HD handset and speakerphone with wideband audio
• Voice codecs: G.729A/B, G.711 μ/a, G.726, G.722, G.723, iLBC, Opus
• DTMF: In-band and out-of-band (RFC2833, SIP INFO)
• Voice processing: VAD, CNG, AEC, PLC, AJB, AGC
• Telephony features: Hold, transfer, forward, conference, call park, call pickup, SCA/BLA, call waiting, auto answer, click-to-dial, hot-desking, server redundancy and failover
• Phonebook: Up to 1,000 entries (XML, LDAP)
• Call log: Up to 1,000 records
• QoS: Layer 2 (802.1Q, 802.1p) and Layer 3 (ToS, DiffServ, MPLS)
• Security: User and admin passwords, MD5/MD5-sess authentication, 256-bit AES encrypted config files, SRTP, TLS, 802.1X, secure boot, dual firmware images, encrypted data storage
• Languages: Includes Arabic, English, French, German, Spanish, Russian, Turkish, Chinese and more
• Provisioning: Mass provisioning via GDMS, TR-069 or AES-encrypted XML; firmware upgrade via FTP/TFTP/TFTPS/HTTP/HTTPS
• Stand / wall mount: 2-angle stand; wall-mountable with the GRP_WM_S bracket (sold separately)
• Power: PoE; accepts a 5V/0.6A adapter (not included)
• Max power consumption: 3.8 W on PoE
• Operating temperature: 0 to 40°C
• Storage temperature: -10 to 60°C
• Humidity: 10 to 90% non-condensing
• Dimensions: 203 × 193 × 52.1 mm
• Weight: 554 g
• In the box: Phone, handset with cord, stand, network cable, quick installation guide, GPL license (no power adapter)
• Compliance: FCC Part 15 Class B, Part 68 HAC; CE: EN 55032, EN 55035, EN 61000-3-2, EN 61000-3-3, EN IEC 62368-1; RCM: AS/NZS CISPR 32, AS/NZS 62368.1, AS/CA S004; IC: ICES-003, CS-03 Part V

Features

• Integrated 802.3af PoE, 3.8 W max: one cable for data and power, and a small PoE switch runs several phones.
• 4 line keys, 4 SIP accounts: handle more than one call and register to more than one PBX.
• Zero-touch provisioning via GDMS and UCM Zero Config: deploy dozens of phones without manual setup.
• 16 BLF keys and a 320×240 color screen: see colleague status and transfer fast.
• RJ9 headset jack with EHS: call center agents answer straight from a Plantronics headset.