Grandstream GUV3000 USB Headset with Noise-Canceling Mic

The Grandstream GUV3000 is a corded USB-A headset with a 2 m cable, a cardioid noise-canceling boom mic and a 125 g frame. It is built for call center agents, receptionists and anyone who spends the day on a PC softphone or a Grandstream IP phone.

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The Grandstream GUV3000 is a corded USB headset made for people who live on calls. It plugs into any USB-A port, carries a cardioid noise-canceling boom mic, and weighs just 125 g, so it stays comfortable from the first call of the shift to the last. Call center agents, front desk staff and remote workers sitting in Teams or Zoom meetings all day are the people Grandstream had in mind.

Grandstream GUV3000 specifications

Straight from the official datasheet:

• Connection: USB 2.0 via a USB-A plug on a 2 m cable.
• Speakers: 27 mm drivers, 100 Hz to 7 kHz response, 95±3 dB sensitivity.
• Microphone: cardioid pattern, SNR of 55 dB or better, 150 Hz to 6.8 kHz range.
• Boom arm: rotates through 310°.
• Weight: 125 g; operating range -10°C to 50°C.

A noise-canceling mic for busy offices

A cardioid mic picks up sound from the front, where your mouth is, and rejects much of what comes from the sides. On a call center floor where twenty agents talk at once, that is the difference between a customer hearing you and hearing the room. The 310° boom lets each user wear the mic on the left or the right.

In-line controls and all-day comfort

An in-line control unit on the cable handles volume up, volume down and mute, so muting during a meeting takes one press instead of a search through the app window. The leather headband adjusts to fit, the ear cushions are soft, and the low weight matters when the headset stays on for a whole shift. Being wired also means no battery dying mid-call and no charging cradle taking desk space.

Where the GUV3000 fits in Saudi workplaces

• Contact centers: one standard headset per seat, running on a PC softphone such as 3CX or Grandstream Wave.
• Hospital and clinic reception: staff answer calls and book appointments with both hands free on the keyboard.
• Hotel reservation desks in Makkah and Madinah: back-to-back calls on a light headset.
• Remote work and training: Teams, Zoom and WebEx sessions from a laptop at home or in the office.

Works with Grandstream phones and popular apps

Any device with a USB port will run the GUV3000, from a laptop to a desktop PC. On the phone side, Grandstream lists the GRP and GXV series as compatible; the GRP2670 and GRP2636 datasheets, for example, name a USB port for GUV headsets. Supported apps include Zoom, Teams, Slack, WebEx, IPVideoTalk, Grandstream Wave, Counterpath and 3CX softphones.

GUV3000 or GUV3050?

It comes down to the cable. The GUV3000 is wired (USB-A, 2 m), needs no charging, has no busy light, weighs 125 g and its speakers cover 100 Hz to 7 kHz. The GUV3050 is wireless over Bluetooth 4.2 with a USB dongle and charging stand, pairs with two devices at once, has red busy lights on both ear cups, gives up to 8 hours of talk time and weighs 158 g. Pick the GUV3000 for desk-bound staff and the GUV3050 for people who move around during calls.

Frequently Asked Questions

Does the GUV3000 work with Grandstream IP phones?

Yes. Grandstream lists the GRP and GXV series as compatible through the phone's USB port, for example the GRP2670 and GRP2636. Check that your phone model has a USB port.

Does it need charging?

No. The GUV3000 is corded and draws power from the USB port over its 2 m cable.

Does it have a busy light?

No. The GUV3000 has no busy light; the wireless GUV3050 has red busy lights on both ear cups.

Specifications

• Model: GUV3000
• Series: GUV3000 / GUV3005 wired USB headsets
• Connection type: USB 2.0, USB-A
• Wearing style: Adjustable headband, left or right wearing
• Speaker diameter: 27 mm
• Speaker impedance: 150Ω (±15%)
• Speaker sensitivity: 95±3 dB (at 1 kHz, 1 mW)
• Speaker frequency response: 100 Hz to 7 kHz
• Distortion: Max 3% at 1 kHz
• Default input power: 10 mW
• Maximum input power: 20 mW
• L/R volume level difference: Average ≤3 dB (at 1 kHz, 1 mW)
• Mic dimension: Φ4.0 × 2.2 mm
• Mic output impedance: <2.2 kΩ
• Mic sensitivity: -47±3 dB (f=1 kHz, Pin=1 Pa)
• Mic SNR: ≥55 dB (f=1 kHz, Pin=1 Pa)
• Mic frequency response: 150 Hz to 6.8 kHz
• Mic directivity: Cardioid, noise canceling
• Boom arm rotation: 310°
• Busy light: No
• Controls: In-line volume and mute controls
• Application compatibility: Zoom, Teams, Slack, WebEx, IPVideoTalk, Grandstream Wave, Counterpath, 3CX softphones and IP phones
• Grandstream phone compatibility: GRP and GXV series
• Storage temperature: -40°C to 70°C
• Operating temperature: -10°C to 50°C
• Weight: 125 g
• Cable length: 2 m
• Certifications: CE, FCC
• In the box: Headset, quick user guide

Features

• Cardioid boom mic with 55 dB+ SNR: callers hear your voice, not the colleagues around you.
• USB 2.0 over a USB-A plug and 2 m cable: plug into a PC or IP phone, no battery to charge.
• 125 g with an adjustable leather headband: comfortable through a full call center shift.
• 310° boom arm rotation: wear the mic on the left or the right side.
• In-line volume and mute controls: mute yourself in a meeting without hunting for the app button.