Grandstream GXP2160 6-Line IP Phone with 24 BLF Keys and 4.3-inch LCD

The Grandstream GXP2160 is a GXP2100 enterprise phone with 6 lines, 6 SIP accounts and 24 dual-color BLF keys, plus a 4.3-inch color display, Gigabit, PoE, Bluetooth and USB. It suits assistants, executive offices and department heads who follow a mid-sized team's calls.

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The Grandstream GXP2160 combines a large screen and plenty of keys in one unit, with no add-ons required. It offers 6 lines, 6 SIP accounts and 24 dual-color BLF keys built into the phone, all under a 4.3-inch color display. It is the phone for an executive assistant routing calls for several managers, a department head watching a team of about 20, or an office that answers lines for more than one branch.

Grandstream GXP2160 specifications

• 6 dual-color line keys and up to 6 SIP accounts.
• 24 dual-color BLF/speed-dial keys.
• 4.3-inch TFT color display, 480x272.
• Two 10/100/1000 Mbps Ethernet ports with integrated 802.3af PoE.
• Bluetooth V2.1, USB and an RJ9 headset jack with EHS.
• 5-way audio conferencing and a maximum draw of 6 W.

24 BLF keys, no expansion module needed

All 24 keys sit on the phone itself, and each one changes color with the extension's state: idle, ringing or busy. Program them with managers and departments, and you know who can take a call before you transfer it. When an absent colleague's phone rings, pick the call up from your desk instead of letting the customer wait. For most departments 24 is enough.

6 accounts for several numbers

The phone registers up to 6 SIP accounts, so the main reception number, customer service and a second branch can all live on one device, each call on its own key so you know where it came from. A Riyadh contracting firm, for example, can answer its head office line and a project line in Al Khobar from the same handset.

Network, power and headsets

The Gigabit ports give the PC behind the phone its full speed. Maximum draw is 6 W, well within standard 802.3af PoE, and a 12 V, 1 A adapter is in the box for desks without a PoE switch. Bluetooth pairs a wireless headset or your mobile, USB handles data import and export, and Plantronics headsets work with EHS.

Typical uses in Saudi Arabia

• Executive secretaries at large companies and government entities.
• Department heads at hospitals and universities.
• Coordination offices at contractors running several projects.
• Reception at commercial complexes and office towers.

Compatibility and security

The GXP2160 runs standard SIP (RFC3261) with Grandstream UCM systems and other SIP PBXs, and supports hot desking and server fail-over. Calls are encrypted with TLS and SRTP, configuration files with AES, and TR-069 handles mass provisioning. Arabic appears among the interface languages in Grandstream's user guide.

GXP2160 or GXP2170?

The GXP2170 raises the count to 12 line keys and 48 on-screen BLF keys, and accepts up to 4 GXP2200EXT modules for 160 contacts. The GXP2160 gives you 24 physical keys with the same screen and 6 accounts. Pick the GXP2160 for a mid-sized department, and the GXP2170 for a switchboard operator or a desk tracking dozens of extensions.

Frequently Asked Questions

How many SIP accounts does the GXP2160 handle?

Up to 6 SIP accounts on 6 line keys, so several departments or branches can share one phone.

Will it run on a standard PoE switch?

Yes. It uses 802.3af PoE with a 6 W maximum draw, and a 12 V, 1 A adapter is included.

Specifications

• Model: GXP2160
• Series: GXP2100 Enterprise IP Phones
• Lines / SIP accounts: 6 dual-color line keys, up to 6 SIP accounts
• BLF keys: 24 dual-color programmable BLF/speed-dial keys
• Keys: 5 programmable context-sensitive soft keys, 5 navigation/menu keys, 11 dedicated function keys: MESSAGE (with LED indicator), PHONEBOOK, TRANSFER, CONFERENCE, HOLD, HEADSET, MUTE, SEND/REDIAL, SPEAKERPHONE, VOL+, VOL-
• Display: 4.3-inch 480x272 TFT color LCD
• Protocols / standards: SIP RFC3261, TCP/IP/UDP, RTP/RTCP, HTTP/HTTPS, ARP, ICMP, DNS (A record, SRV, NAPTR), DHCP, PPPoE, SSH, TELNET, TFTP, NTP, STUN, SIMPLE, LLDP, LDAP, TR-069, 802.1x, TLS, SRTP, IPv6, CDP/SNMP/RTCP-XR
• Network interface: Dual switched auto-sensing 10/100/1000 Mbps Gigabit Ethernet ports, integrated PoE
• Voice codecs: G.729A/B, G.711µ/a-law, G.726, G.722 (wide-band), G.723.1, iLBC, Opus
• DTMF / audio processing: In-band and out-of-band DTMF (in-audio, RFC2833, SIP INFO); VAD, CNG, AEC, PLC, AJB, AGC
• HD audio: Yes, HD handset and speaker with wideband audio, full-duplex speakerphone
• QoS: Layer 2 (802.1Q, 802.1p), Layer 3 (ToS, DiffServ, MPLS)
• Security: User and administrator level passwords, MD5 and MD5-sess authentication, AES-encrypted configuration file, SRTP, TLS, 802.1x media access control
• Languages: English, German, Italian, French, Spanish, Portuguese, Russian, Croatian, Chinese (Simplified and Traditional), Korean, Japanese and more (Arabic listed in the official GXP21xx user guide)
• Upgrade / provisioning: Firmware upgrade via TFTP / HTTP / HTTPS, mass provisioning via TR-069 or AES-encrypted XML configuration file, FTP/FTPS
• Bluetooth: Yes, V2.1
• Auxiliary ports: RJ9 headset jack (EHS with Plantronics headsets), USB
• Telephony features: Hold, transfer, forward, 5-way conference, call park, call pickup, SCA/BLA, downloadable phonebook (XML, LDAP, up to 2000 items), call waiting, call log (up to 500 records), screen customization, off-hook auto dial, auto answer, click-to-dial, flexible dial plan, hot desking, personalized ringtones and music on hold, server redundancy and fail-over
• PoE: Integrated PoE, 802.3af
• Power adapter: Input 100-240 VAC, output +12 V 1.0 A
• Power consumption: 6 W max
• Temperature / humidity: Operating 0 to 40°C, storage -10 to 60°C, 10% to 90% RH non-condensing
• Dimensions: 275.5 mm (W) x 206 mm (L) x 46.5 mm (H)
• Weight: Unit 0.98 kg, package 1.62 kg
• Compliance: FCC Part 15 (CFR 47) Class B; EN55022 Class B; EN55024; EN61000-3-2; EN61000-3-3; EN 60950-1; EN62479; AS/NZS CISPR 22 Class B; AS/NZS CISPR 24; RoHS; UL 60950 (power adapter)
• In the box: GXP2160 phone, handset with cord, base stand, universal power supply, network cable, Quick Start Guide

Features

• 6 lines and 6 SIP accounts: numbers for several departments or branches on one phone.
• 24 dual-color BLF/speed-dial keys: 24 colleagues' status in view with no add-on module.
• 4.3-inch 480x272 TFT color display: caller names and menus in clear type.
• Dual 10/100/1000 Mbps ports with PoE and 6 W max draw: runs on most PoE switches.
• Bluetooth V2.1, USB and EHS: wireless or wired Plantronics headset and data transfer.