From the trilogy of quality to the quadruped of excellence

Introduction about the book: In this book, which is one of the books of the Quadruple Excellence series by Professor / Mohamed Zairi - may Allah have mercy on him - the author addresses the concept and model of the Quadruple Excellence, which is considered one of the innovations and theories of the author that he presented in the field of quality and institutional excellence, inspired by the approach and presentation of his great teacher, the renowned scientist Dr. Goran, in the trilogy of quality. After this foundational book, a series of 4 other books was dedicated to the idea of the Quadruple Excellence, with each book focusing on one of its four pillars: leadership, institutional capabilities, customers, and the operational system of the organization. As usual, the author, may Allah have mercy on him, excelled in explaining his theory based on his extensive and accumulated experiences in the field of institutional excellence, as his biography is rich with significant contributions in establishing, managing, and judging many programs and awards related to quality and institutional excellence around the world. Perhaps translating this book will open the door for more scientific research and specialized studies on the theory of the Quadruple Excellence and its various applications. Number of pages: 287 pages *Available electronically via the link: Electronic book - From the Trilogy of Quality to the Quadruple Excellence - Saudi Council for Quality (salla.sa)