Windows Laptop | Testing Service

Double Q - a high level of professionalism for maintenance services for laptops running Windows, so that you can enjoy a private and safe experience with us

• the goal:

We provide you with a comfortable and unique experience to maintain your device and ensure the continuity of your business

• Vision:

To reach at Double Q the best level of service quality in the maintenance of laptops. And the number one choice for all users of technology and smart devices

• Options:

In this section, we offer you the best solutions and options that are suitable for you, in order to help you to overcome the problem of your device smoothly

Service Type: Advanced Service

The service is requested to check a device whose malfunction cannot be directly identified

• You will receive a report on the status of the device within (48 hours).
• We help you, after receiving the report, to take the necessary and best action for the condition of your device

● Inside Jeddah

1- Visit the electronic branch (examination period within 48 hours)

• After confirming the request, we are pleased to take a suitable date for you to visit the branch
• The details of the electronic branch will be sent after confirming the maintenance appointment reservation (Jeddah, Awtad Commercial Center, Al-Azizia District)
• How to choose the service: Receipt from the branch >> Country: Saudi Arabia >> City: Jeddah >> Electronic branch

2- Receipt and delivery service from your site (examination period within 48 hours)

• The device will be received from your location after setting the appropriate date for you in coordination with customer service
• Receiving the device through the official representative of Double Q Express
• How to choose the service: Shipping and delivery >> Add your address within our coverage in Jeddah >> Choose the shipping company: Double Q | For express delivery within Jeddah

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● Outside Jeddah and the rest of the cities (the examination period is within 48 hours) from receiving the device at the center

• Receipt of the device by an official representative from SMSA / Aramex
• The bill of lading will be sent by customer service
• Or deliver the device to the nearest branch of the selected shipping company in the region
• How to choose the service: Shipping and delivery >> Country: Saudi Arabia >> City: Any city other than Oujda >> Shipping company Aramex

■ The device must be without a secret code, or the code must be delivered when requested from customer service. So that we can check all properties before and after maintenance

■ Appointments are scheduled within 24 hours of confirming the request

■ Personal data is the responsibility of the device owner

■ Double Q undertakes to maintain data confidentiality and privacy

■ In the event that the device is not repaired for any reason, the paid maintenance fees will be refunded with a deduction of the examination fees + the receiving and delivery service

We hope you will see the conditions And the provisions before confirming the order "click here "