Customized medal

This product is non-refundable ⚠️ Order process: *The picture is sent through the app and also please send it to our Instagram account with the order number for confirmation.* *Then the order and payment are made.* Images not allowed (personal photos or pictures of celebrities or other humans, and also any images related to LGBTQ+ in any way or form) ⚠️⚠️ Estimated delivery time from 6 to 30 days 💜💜 Order execution duration: from 6 to 30 days ⏱️ Return and exchange policy: 1- The consumer has the right to exchange the product provided by the store if a defect is found in the product by us within seven days from the date of receiving the product, and they do not have the right to exchange the product after the seven days have passed. 2- To exchange a defective product, the product must be in its original condition with all accessories and original packaging. The consumer does not have the right to exchange the product in the following cases: 1- If the product was manufactured based on the consumer’s request or according to specifications they set, except for products with a defect or that violated the specifications set by the consumer. 2- If a defect appears in the product due to poor handling by the consumer. 5- If there is no defect in the product and it matches the customer’s order. Refunds: *After receiving the product and verifying the presence of the mentioned defect, I will refund the full amount or replace the product with a similar one, according to the customer’s preference.* In case the customer does not receive the order after the courier has delivered it and the order is returned to the warehouse, the customer will have two options: 1- Re-deliver the order after verifying the customer’s details 2- Cancel the order and refund the money (only for ready-made orders) knowing that the order amount is the amount to be refunded, excluding the delivery fee.