Building the operational plans for the pilgrims' facilities

Bag code: HUME39210024 Days: Two training days Time: 10 training hours Targeted participants of the program: Administrative leadership in Hajj service establishments Ministry of Hajj and Umrah Program overview: This program revolves around a bag for building operational plans for Hajj establishments (definition – types – characteristics – objectives – advantages – disadvantages .. etc.) and will be presented through the following units: First training unit: The nature of operational planning for the Hajj season and its characteristics Second training unit: Operational objectives, task schedule, and communication among individuals within the establishment Program objectives: To enable the trainee to mention operational planning for the Hajj season To teach the trainee to identify SMART operational goals Program axes: First training unit: (The nature of operational planning for the Hajj season and its characteristics) • Introduction to operational planning for the Hajj season • Characteristics of operational plans for the Hajj season • Linking the operational plan with the Hajj timetable • Analyzing the establishment’s reality and operational requirements • Analyzing strengths, weaknesses, opportunities, and risks • Reading recurring challenges from previous seasons Second training unit: (Operational objectives, task schedule, and communication among individuals within the establishment) • Identifying SMART operational goals • Building a task and responsibility schedule • Resource distribution: transportation, accommodation, catering, security, cleanliness, medical support • Performance indicators (KPIs) for monitoring implementation • Seasonal scheduling (Time & Action Plan) • Follow-up, evaluation, and modification mechanisms • Methods of communication among individuals within the establishment Bag contents: PowerPoint 145 Trainer’s guide 80 Trainee’s guide 76 Activities 4 Introductory guide 1 References 2 Evaluation and data forms 6 Pre- and post-tests 6 Videos 2 Photos 11 Mind maps 1 Brochure 1 Bag contents 12 Training bag template: Please click here to view the training bag template