Public Relations Management and Organizational Conflict

Bag code: ADMPRM50515021 Days: 5 days "Training day 3 hours" Time: 15 training hours. Targeted participants: employees / managers / business owners. Program overview: This program revolves around public relations management and organizational conflict. (Definition – types – characteristics - objectives - positives - negatives .. etc.) and will be presented through the following units: First training unit: Concept and causes of conflict. Second training unit: Positives and negatives of conflict and strategies. Third training unit: Nature of organizational conflict. Fourth training unit: Public relations in organizational conflict. Fifth training unit: Methods of addressing organizational conflict. Program objectives: To enable the trainee to understand the concept of conflict, its stages, and levels. To explain the trainee the causes and indicators of conflict. To help the trainee identify the positives and negatives of conflict. To make the trainee aware of conflict management strategies. To understand the trainee the concept of organizational conflict. To explain the trainee the nature of managing organizational conflict. To understand the trainee the role of public relations in managing organizational conflict. To explain the trainee the types of organizational conflict and their sources. To discuss the trainee organizational conflict management strategies. To help the trainee identify methods of addressing organizational conflict. Program topics: First unit: (Concept and causes of conflict) Concept of conflict, its stages, and levels. Causes and indicators of conflict. Second unit: (Positives and negatives of conflict and strategies) Positives and negatives of conflict. Conflict management strategies. Third unit: (Nature of organizational conflict) Concept of organizational conflict. Nature of managing organizational conflict. Fourth unit: (Public relations in organizational conflict) The role of public relations in managing organizational conflict. Types of organizational conflict and their sources. Fifth unit: (Methods of addressing organizational conflict) Organizational conflict management strategies. Methods of addressing organizational conflict. Contents of the bag: PowerPoint 160 Trainer's guide 132 Trainee's guide 116 Activities 12 Introductory guide 4 References 3 Evaluation forms and data 6 Pre- and post-test 6 Videos 3 Photos 15 Mind maps 1 Brochure 1 Bag contents 12 Training bag model: Please click here to view the training bag model