Sign language in travel and tourism

Bag code: EDUSLT5914025 Days: One day Training session: Two hours Time: 4 training hours Targeted participants of the program: • Reception and customer service staff in hotels and airports. • Tour guides and tour operators. • Employees in travel and tourism companies and booking offices. • Students of tourism and hotel colleges and institutes wishing to develop communication skills with the deaf and hard of hearing. • Employees of cultural centers and tourism exhibitions. • Volunteers and coordinators in tourism events and festivals. About the program: This program revolves around sign language in travel and tourism (definition – types – characteristics – objectives – positives – negatives .. etc.) and will be presented through the following unit: Training unit: Sign language in travel and tourism Program objectives: • To enable the trainee to understand the concept of sign language, its history, and its importance in the field of tourism and travel. • To demonstrate a positive attitude towards integrating sign language in various tourism situations. Program topics: Training unit: (Sign language in travel and tourism) First session: 1- Introduction to sign language and its importance in tourism communication • Concept of sign language • Methods used in sign language • Development of sign language • Importance of sign language in tourism and travel • Difference between verbal and non-verbal communication • Real-life situations from the tourism environment 2- Basics of tourism sign language • Arabic and English sign alphabets • Basic communication signs in tourism • Practical activity: group training on greetings and simple communication with tourists. Second session: 1- Sign language at the airport and hotel • Basic signs at the airport and hotel • Simulation of real-life situations • Acting activity among trainees. 2- Sign language in tourism activities and tours • Basic signs in tourism activities and tours • Simulation of real situations in sightseeing tours • Practical activity (silent tour guide experience) Contents of the bag: PowerPoint 79 Trainer’s guide 50 Trainee’s guide 48 Activities 2 Introductory guide 3 References 3 Evaluation and data forms 6 Pre- and post-test 6 Videos 2 Photos 5 Mind maps 1 Brochure 1 Contents of the bag: 12 Training bag model: Please click here to view the training bag model