Workshop for managing conflicts and resolving disputes

Bag code: ADMMW2914025 Time: 4 training hours Days: One day "Training session: two hours" Targeted participants: Managers and supervisors - Human Resources specialists - Administrative consultants - Teachers and faculty members Program overview: This program revolves around the Conflict Management and Dispute Resolution Workshop (definition - types - characteristics - objectives - positives - negatives .. etc). It will be presented through the following unit: Training unit: "What is meant by conflict management within the work environment?" Program objectives: ● To enable the trainee to understand what conflict management within the work environment means and its importance in achieving institutional stability ● How organizations can turn conflicts into opportunities for development and improvement ● The role of emotional intelligence in understanding the roots of disagreements and resolving them effectively ● What is the impact of unmanaged conflicts on team productivity and employee turnover rates? Program topics: Training unit: (What is meant by conflict management within the work environment?): ● What is meant by conflict management within the work environment? And its importance in achieving institutional stability? ● How organizations can turn conflicts into opportunities for development and improvement ● The role of emotional intelligence in understanding the roots of disagreements and resolving them effectively ● How does organizational culture contribute to reducing or increasing the severity of conflicts? ● What is the impact of unmanaged conflicts on team productivity and employee turnover rates? ● What is the role of Human Resources in handling official complaints resulting from disputes? Bag contents: PowerPoint 62 Trainer’s guide 42 Trainee’s guide 38 Activities 2 Introductory guide 3 References 3 Evaluation and data forms 6 Pre- and post-tests 10 Videos 2 Photos 14 Mind maps 1 Brochure 1 Training bag model: Please click here to view the training bag model