Management and development of work procedures

Bag code: ADMAD143420021 The program is considered a work management and development procedures program from specialized programs that focus on improving the efficiency of administrative processes within institutions, through applying administrative development methodologies and continuous improvement. The program also covers methods of identifying process improvement projects, mapping flowcharts, analyzing procedures, in addition to developing operational plans, which helps institutions to raise performance quality, reduce waste, and achieve institutional excellence. Work management and development procedures program data Days: 4 days Duration of the training day: 5 hours Total time: 20 training hours Target audience: everyone interested in developing work procedures, employees in the administrative field interested in improving processes, department managers and supervisors, decision-makers in institutions Program objectives: Understanding the basics of process improvement and development Recognizing the concept and importance of administrative development Understanding the components and characteristics of administrative development Knowing strategies and reasons for administrative development Understanding principles and contents of administrative development Developing skills to improve administrative procedures Learning how to identify process improvement projects Understanding the importance of project management Knowing the five stages of project management Acquiring skills in drawing flowcharts Understanding process requirements and metrics Knowing types of process flowcharts Understanding the continuous improvement approach Realizing how to prepare work development plans Learning the steps of continuous improvement Understanding reasons for failure in work procedures improvement Program modules: First unit: Fundamentals of process improvement and development Basics of process improvement and development Definition and importance of administrative development Components and characteristics of administrative development Strategies and reasons for administrative development Principles and contents of administrative development Improving administrative development Second unit: Identifying process improvement projects Identifying process improvement projects Importance of project management Stages of project management The five stages of project management Third unit: Drawing flowcharts Drawing flowcharts and determining process requirements and metrics Normal procedure flowchart Flowchart of procedures with multiple columns Model of procedures flowchart with multiple columns Fourth unit: Applying continuous improvement approach Applying continuous improvement approach Proposed plans to activate and develop management performance How to develop a work plan Steps of continuous improvement for process quality Reasons for failure in work procedures improvement Training package contents: PowerPoint: 125 slides Trainer’s guide: 109 pages Participant’s guide: 93 pages Activities: 10 Introductory guide: 4 pages References: 3 Evaluation and data forms: 6 Pre- and post-test: 6 Videos: 3 Images: 10 Mind maps: 1 Brochure: 1 Additional contents: 12 Training package model Please click here to view the training package model