Skills of dealing with the tourist

Bag code: HUMTT61416024 Days: 4 days "Training day 4 hours" Time: 16 training hours. Targeted participants of the program: Tourists and the Ministry of Tourism. Program overview: This program revolves around skills of dealing with the tourist (definition – types – characteristics – objectives – positives – negatives .. etc.) and will be presented through the following units: First training unit: How to deal and communicate with the tourist. Second training unit: Tourist preference and orientation towards the tourist. Third training unit: How to attract and treat the tourist. Fourth training unit: The nature of tourism activation and its positives and negatives. Program objectives: To enable the trainee to know how to deal with the tourist. To familiarize the trainee with how to communicate with the tourist. To teach the trainee what the tourist generally prefers. To mention the principles of good treatment of tourists. Program topics: First unit: (How to deal and communicate with the tourist) How to deal with the tourist. How to communicate with the tourist. Second unit: (Tourist preference and orientation towards the tourist) What does the tourist generally prefer? What should we do towards tourists? Third: (How to attract and treat the tourist) Principles of good treatment of tourists. How can we attract tourists? Fourth: (The nature of tourism activation and its positives and negatives) How to activate tourism. Positives and negatives of tourism around the world. Bag contents: PowerPoint 118. Trainer guide 88. Trainee guide 75. Activities 2. Introductory guide 4. References 4. Evaluation and data forms 6. Pre- and post-test 6. Videos 2. Photos 10. Mind maps 1. Brochure 1. Bag contents 12. The training bag model: Kindly click here to view the training bag model.