Quality in public relations management

Bag code: ADMPRM58515021 Days: 5 days "Training day 3 hours" Time: 15 training hours. Targeted participants of the program: managers, business owners, anyone interested in administrative work. Program overview: This program revolves around quality in public relations management (definition – types – characteristics – objectives – positives – negatives.. etc). It will be presented through the following units: First training unit: The nature of total quality management and its objectives. Second training unit: Principles of quality costs. Third training unit: Total quality. Fourth training unit: Total quality and improvement. Fifth training unit: The role of public relations in quality management. Program objectives: To enable the trainee to understand the definition of total quality management and its objectives. To see the trainee the old rules and concepts of quality. To understand the trainee the strategy of change and development through total quality management. To infer the trainee what are the costs of quality? To explore the trainee the advantages and disadvantages of quality. To realize the trainee the importance and goals of quality. To familiarize the trainee with the standards of total quality management. To realize the trainee the tools of total quality. To know the trainee techniques of total quality. To understand the trainee total quality and improvement. To explore the trainee principles of total quality. To see the trainee the costs of quality. To recognize the trainee the role of public relations in quality management. Program topics: First training unit: (The nature of total quality management and its objectives): Definition of total quality management and its objectives. Old rules and concepts of quality. Strategy of change and development through total quality management. Second training unit: (Principles of quality costs): What are the costs of quality? Advantages and disadvantages of quality. Third training unit: (Total quality): Importance and objectives of quality. Standards of total quality management. Tools of total quality. Fourth training unit: (Total quality and improvement): Techniques of total quality. Total quality and improvement. Principles of total quality. Fifth training unit: (The role of public relations in quality management): Quality costs. The role of public relations in quality management. Bag contents: PowerPoint 149, Trainer guide 123, Trainee guide 107, Activities 10, Introductory guide 4, References 2, Evaluation and data forms 6, Pre- and post-tests 6, Videos 10, Photos 10, Mind maps 1, Brochure 1. Bag contents: 12. Training bag model: Please click here to view the training bag model.