When I say I don't feel guilty - Manuel G. Smith

Whether you feel angry because of your domineering colleagues at work, or because of your tense relationship with your parents or partner, or because your inner critic keeps blaming you, the solution is not in escape or negative confrontation. In this book, the author presents the skill of assertiveness that helps you defend yourself and your ideas and beliefs and not allow others to manipulate you. It also reviews techniques for dealing with criticism, conflict, and emotional blackmail and explains practical strategies to say "no" firmly without damaging your relationship with your partner, and ways to overcome feelings of guilt, fear, or anxiety. Finally: realistic scenarios and practical exercises to practice your new skills.