Public Relations Fundamentals

Code of the bag: ELP9614025 About the program: This program is about Public Relations Fundamentals It will be presented through the following topics: The first topic: Public Relations Fundamentals Program Goals: The trainee will learn how to communicate with and interact with customers The trainee will discuss the quality and reliability of the service Program Axes: First Unit: Public Relations Fundamentals Customer Engagement and Communication Service Quality and Reliability Customer-Centric Culture Technology and Innovation The Target Audience of the Program: Customer Service Representatives - Sales Team Duration: 4 training hours Days: one day Contents of the training packages: Flyer 1 PowerPoint Presentation 4 ID Guide 4 Activities Guide 2 Mind Maps 1 Coach’s Guide 4 Trainee's Guide 3 Images 10 Videos 2 References 2 Trainee data form 3 Contents of the training packages 12 Please click here to view the training package model