How to receive reports and deal with them

Bag code: BUSMS7226021 Days: Two days "Training day 3 hours" Time: 6 training hours Targeted participants of the program: - Everyone interested in receiving reports and dealing with them. Program overview: This program is about how to receive reports and deal with them (definition – types – characteristics – objectives – positives – negatives .. etc.) It will be presented through the following units: First training unit: The nature of receiving reports Second training unit: Dealing with reports Program objectives: - To familiarize the trainee with reports. - To understand how the trainee receives reports. - To apply the trainee's handling of reports. Program axes: First unit: (The nature of receiving reports) Introduction to receiving reports Creating a report reception system Training the reception team Report reception procedures Second unit: (Dealing with reports) Verification and analysis Dealing with sensitive reports Responding and communicating with reporters Evaluation of the reception system performance Bag contents: PowerPoint 52 Trainer's guide 55 Trainee guide 47 Activities 10 Introductory guide 4 References 43 Evaluation and data forms 6 Pre- and post-test 6 Videos 3 Images 10 Mind maps 1 Brochure 1 Bag contents 12 Training bag template Please click here to view the training bag template