Communication skills and relationship management

Training bag code: ADMAD225520024 The Communication Skills and Relationship Management Bag offers an integrated training program aimed at developing trainees' abilities in effective communication and building positive relationships within the work environment and personal life, through a set of modules that include communication skills, active listening, body language, social intelligence, and conflict management, achieving more professional and impactful communication. Objectives of the Communication Skills and Relationship Management Program: - To enable the trainee to know effective communication skills and how to form relationships - To enable the trainee to deduce active listening techniques and dealing with others - To mention how the trainee can gain others' trust and the importance of flexibility in relationships - To apply relationship management methods and social intelligence - To consider the importance of active interest and conflict management Program Modules: First Unit: Communication Skills and Relationship Building - What are effective communication skills - Practical tips for developing communication skills - How to build successful social relationships Second Unit: Active Listening and Dealing with Others - Key techniques of active listening - Personality patterns and ways to deal with them - Dealing with others in Islam Third Unit: The Importance of Body Language and Flexibility - How to gain others' trust and respect - Body language and its importance in communication - The importance of flexibility in building strong personal skills Fourth Unit: Relationship Management and Social Intelligence - Managing personal and professional relationships - Social intelligence in managing relationships - Gaining goodwill and building fruitful relationships Fifth Unit: Active Interest and Conflict Management - Communication skills as a foundation for personal and professional success - Active interest and continuous communication - Conflict management and problem-solving Target Audience: All individuals in various professional and life fields, including: - Professionals in journalism and public relations - Employees in institutions and administrative environments - Anyone seeking to develop communication skills and build relationships Program Duration: 5 training days Total of 15 training hours, 3 hours daily Training Bag Contents: - PowerPoint presentation (152 slides) - Trainer's guide (122 pages) - Trainee guide (106 pages) - 10 training activities - Introductory guide (4 pages) - 5 scientific references - 6 evaluation forms and data sheets - 6 pre- and post-assessment tests - 10 training videos - 10 educational images - One mind map - One informational brochure - 12 additional elements within the organizational contents of the bag Training Bag Model: Please click here to view the training bag model