The power of influence in conflict management

Bag code: TRSD256420024 Days: 4 training days "Today’s training 5 hours" Time: 20 training hours Targeted participants: Executive managers - Human resources managers - Team managers and department leaders - Project teams and interconnected departments - Teams involved in developing organizational structure and processes. Program overview: This program revolves around the power of influence in conflict management (definition - types - characteristics - objectives - positives - negatives .. etc). It will be presented through the following units: First training unit: Conflict in the work environment and addressing its effects Second training unit: Communication in conflict resolution and the importance of emotional intelligence Third training unit: Self-assessment and influence on others Fourth training unit: The power of change and conflict resolution plan Program objectives: To enable the trainee to understand the importance of conflict resolution in the work environment and addressing its effects. To enable the trainee to deduce how to communicate in conflict resolution and the importance of emotional intelligence. To mention self-assessment and influence on others. To apply the trainee the power of comprehensive change and conflict resolution plan. Program topics: First training unit: (Conflict in the work environment and addressing its effects): Conflict in the work environment: types and management methods Causes of conflict and addressing its effects in the workplace How to deal with insubordinate employees in conflict management Second training unit: (Communication in conflict resolution and the importance of emotional intelligence): Managing emotions and effective communication in conflict resolution Strategies for mastering conflict resolution Resolving conflicts and negotiating using emotional intelligence Third training unit: (Self-assessment and influence on others): Thomas-Kilmann model in conflict resolution Self-assessment and considering others in conflict resolution How to influence others during conflict resolution Fourth training unit: (The power of change and conflict resolution plan): The power of comprehensive change in conflict resolution Influencing others' behaviors emotionally and mentally in conflict resolution Conflict resolution plan and influence at any level within the organization Contents of the bag: Brochure 1 PowerPoint 143 Profile file 6 Activity bag 10 Mind maps 1 Trainer’s guide 101 Trainee’s guide 114 Photos 18 Videos 10 References 6 Trainee data form 3 Bag contents 12 Training bag model Please click here to view the training bag model