Effective Communication Techniques

Bag code: ELP8915025Days: 1 days.Duration: 5 training hoursThe Target Audience of the Program: Employees at all organizational levels Team leaders and supervisors Customer service representatives Project managers HR and administrative staff Anyone seeking to enhance their interpersonal and professional communication skillsAbout the program:This program is about Effective Communication TechniquesIt will be presented through the following topics:The Unit: Effective Communication TechniquesProgram Goals:By the end of this unit, participants will be able to:1. Define effective communication and understand its importance in the workplace.2. Identify common barriers to communication and how to overcome them.3. Apply practical techniques to improve both verbal and non-verbal communication.4. Enhance listening skills to ensure clear understanding and response.5. Use appropriate tone, language, and body language based on context and audience.6. Build confidence in delivering clear, respectful, and purposeful messages.Program Axes:The Unit1: Effective Communication TechniquesWhat is effective communication?Tips for improving your communication skillsContents of the training packages:PowerPoint Presentation 28Coach’s Guide 31Trainee's Guide 28Activities Guide 2ID Guide 3References 3Trainee data form 4Videos 2Images 10Mind Maps 1Flyer 1Contents of the training packages 12Please click here to view the training package model