Dealing with difficult personalities at work

Bag code: TRSD24928024 Days: Two days "Today’s training: 4 hours" Time: 8 training hours Targeted participants of the program: - All employees in companies, all managers, and all business owners. Program overview: This program is about dealing with difficult personalities at work (definition – types – characteristics – goals – positives – negatives .. etc.) It will be presented through the following units: First training unit: Personality types Second training unit: Difficult personalities Program objectives: - The trainee will understand the concept and definition of personality - The trainee will explain personality types and ways to deal with them - The trainee will identify strategies for dealing with difficult personalities in the work environment Program topics: First unit: (Personality types) Concept and definition of personality Components and aspects of personality Personality types and ways to deal with them Second unit: (Difficult personalities) How to deal with difficult personalities Strategies for dealing with difficult personalities in the work environment Bag contents: Brochure 1 PowerPoint 54 Profile file 4 Activity bag 4 Mind maps 1 Trainer guide 65 Trainee guide 56 Images 10 Videos 4 References 4 Trainee data form 3 Bag contents: 12 Training bag model Please click here to view the training bag model