Skills of dealing with the tourist

Bag code: HUMTT61416024 Days: 4 days "Training day 4 hours" Time: 16 training hours Targeted participants of the program: tourists and the Ministry of Tourism Overview of the program: This program revolves around skills of dealing with the tourist (definition – types – characteristics – objectives – positives – negatives .. etc.) It will be presented through the following units: First training unit: how to deal with and communicate with the tourist Second training unit: the priority of the tourist and the orientation towards the tourist Third training unit: how to attract and treat the tourist Fourth training unit: the nature of tourism activation and its positives and negatives Program objectives: That the trainee knows how to deal with the tourist That the trainee learns how to communicate with the tourist That the trainee learns what the tourist generally prefers That the trainee mentions principles of good treatment of tourists Program topics: First unit: (How to deal with and communicate with the tourist) How to deal with the tourist How to communicate with the tourist Second unit: (The priority of the tourist and the orientation towards the tourist) What the tourist generally prefers What we should do towards tourists Third unit: (How to attract and treat the tourist) Principles of good treatment of tourists How to attract tourists Fourth unit: (The nature of tourism activation and its positives and negatives) How to activate tourism Negatives and positives of tourism around the world Bag contents: PowerPoint 118 Trainer’s guide 88 Trainee’s guide 75 Activities 2 Introductory guide 4 References 4 Evaluation and data forms 6 Pre- and post-test 6 Videos 2 Photos 10 Mind maps 1 Brochure 1 Bag contents: 12 Training bag model Please click here to view the training bag model