Sale via phone
159ر.س
Product description
Bag code: BUSMS4439021
Days: 3 days
"Today’s training" 3 hours
Time: 9 training hours
Targeted participants: Everyone interested in the field of marketing
Program overview: This program revolves around selling via phone (definition – types – characteristics – goals – positives – negatives .. etc.) and will be presented through the following units:
First training unit: Features of selling and marketing
Second training unit: Gaining customer trust
Third training unit: Selling strategies
Program objectives:
- That the trainee understands the art of selling via phone
- That the trainee understands great tips to increase sales
- That the trainee deduces the use of promotional SMS and WhatsApp messages in marketing and selling
- That the trainee understands phone marketing
- That the trainee learns how to gain customer trust
- That the trainee learns how to identify your customer’s needs
- That the trainee learns how to break the ice with the customer and gain their trust
- That the trainee realizes the importance of enhancing listening and attentiveness skills
- That the trainee understands the mistakes of selling via phone
Program topics:
First unit: (Features of selling and marketing) The art of selling via phone.
Great tips to increase sales.
Using promotional SMS and WhatsApp messages in marketing and selling.
Second unit: (Gaining customer trust) Phone marketing.
Gaining customer trust.
Identifying your customer’s needs.
Third unit: (Selling strategies) Breaking the ice with the customer and gaining their trust.
Enhancing listening and attentiveness skills.
Mistakes in selling via phone.
Bag contents:
PowerPoint 95
Trainer’s guide 100
Trainee’s guide 90
Activities 4
Introductory guide 4
References 4
Evaluation and data forms 6
Pre- and post-test 6
Videos 6
Images 10
Mind maps 1
Brochure 1
Bag contents: 12
Training bag model
Please click here to view the training bag model

