Excellence in the tourist experience and caring for visitors
279ر.س
Product description
Bag code: HUMTT46630024
Days: 6 training days "Today training 5 hours"
Time: 30 training hours
Targeted participants of the program:
• Tourists and visitors
• Tourism organizations and government institutions
• Hotels and resorts
• Private companies contracted with tourism establishments
About the program:
This program revolves around excellence in the tourist experience and visitor care (definition - types - characteristics - goals - positives - negatives .. etc).
It will be presented through the following units:
First training unit: Inclusive tourism
Second training unit: Sustainable tourism
Third training unit: Integrating travelers from the LGBTQ+ community
Fourth training unit: Ethical tourism practices
Fifth training unit: Enhancing the tourism ecosystem
Sixth training unit: How can governments support tourism companies
Program objectives:
• To make the trainee aware of inclusive tourism
• To have the trainee mention sustainable tourism
• To have the trainee explain integrating travelers from the LGBTQ community
• To have the trainee ask about ethical tourism practices
• To have the trainee explain enhancing the tourism ecosystem
• To have the trainee ask how governments can support tourism companies
Program topics:
First training unit: (Inclusive tourism):
Understanding inclusive tourism: definition and scope
How to innovate and attract more tourists and revenue
Enhancing tourist experiences through personalization
Second training unit: (Sustainable tourism):
Practices of sustainable tourism to achieve long-term success
Exploring destination marketing strategies
Measuring success and adapting to changing trends
Third training unit: (Integrating travelers from the LGBTQ+ community):
Celebrating cultural diversity: immersive experiences for all
Integrating travelers from the LGBTQ+ community
Meeting diverse capacity needs
Fourth training unit: (Ethical tourism practices):
Ethical tourism practices
What strategies can be followed to ensure providing a distinguished and innovative tourism experience?
What are the best practices to improve reception services and tourist care in hotels and resorts?
Fifth training unit: (Enhancing the tourism ecosystem):
Impact on tourism demand and supply
Target markets and consumer preferences
Enhancing the tourism ecosystem
Sixth training unit: (How can governments support tourism companies):
How can governments promote a culture of innovation and collaboration in the tourism sector?
How can governments support tourism companies and their workers to adapt and thrive in the changing market?
The importance of sustainability and resilience in tourism innovation
Contents of the bag:
PowerPoint 184
Trainer's guide 133
Trainee's guide 114
Profile file 6
Activities bag 12
Mind maps 1
Photos 22
Videos 12
References 6
Trainee data form 3
Brochure 1
Bag contents 12
Training bag template
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