Consumer protection

Bag code: BUSL1739021 Days: 3 days "Today’s training: 3 hours" Time: 9 training hours Target audience: Anyone interested in learning about consumer protection law Program overview: This program is about consumer protection (definition – types – characteristics – objectives – positives – negatives .. etc.) and will be presented through the following units: First training unit: Concept of consumer protection and its rights Second training unit: Responsibilities of the Consumer Protection Authority Third training unit: Consumer Protection Law Program objectives: - That the trainee understands the concept of consumer protection - That the trainee recognizes the objectives of the unit - That the trainee discusses the consumer rights approved by the United Nations - That the trainee is aware of the penalties that can be applied to companies violating consumer protection laws - That the trainee summarizes consumer rights - That the trainee understands the responsibilities of the Consumer Protection Authority - That the trainee is aware of Article 51 of the Consumer Protection Law - That the trainee discusses the procedures consumers can take to protect their rights - That the trainee is aware of the tasks and responsibilities of the National Consumer Protection Council - That the trainee understands everything related to the Consumer Protection Law Program topics: First unit: (Concept of consumer protection and rights) - Concept of consumer protection - Objectives of the unit - Consumer rights approved by the United Nations - Penalties applicable to companies violating consumer protection laws - Consumer rights Second unit: (Responsibilities of the Consumer Protection Authority) - Responsibilities of the Consumer Protection Authority - Text of Article 51 of the Consumer Protection Law - Procedures consumers can take to protect their rights - Tasks and responsibilities of the National Consumer Protection Council Third unit: (Consumer Protection Law) - Everything related to the Consumer Protection Law - Follow-up on everything related to the Consumer Protection Law Bag contents: - PowerPoint 107 - Trainer’s guide 92 - Trainee’s guide 82 - Activities 4 - Introductory guide 4 - References 3 - Evaluation and data forms 6 - Pre- and post-assessment 6 - Videos 3 - Photos 12 - Mind maps 1 - Brochure 1 Bag contents: 12 Training bag template Please click here to view the training bag template