Visitor experience of the Two Holy Mosques

Bag code: TRSP3415021 Days: One day "Training session two and a half hours" Time: 5 training hours Targeted participants of the program: Employees working in the field of service for pilgrims and visitors in Mecca and Medina (field - administrative) Overview of the program: This program revolves around the experience of visitors to the Two Holy Mosques (introduction – types – characteristics – objectives – positives – negatives .. etc). It will be presented through: Training unit: Experience of visitors to the Two Holy Mosques Program objectives: • The trainee will recognize the experience of visitors to the Two Holy Mosques • The trainee will understand the importance of improving the experience of visitors to the Two Holy Mosques • The trainee will explain the expected impact on improving the experience of visitors to the Two Holy Mosques • The trainee will discuss the service model of the Two Holy Mosques and ways to improve it Program topics: Training unit: (Experience of visitors to the Two Holy Mosques): • Definition of the experience of visitors to the Two Holy Mosques • The importance of improving the experience of visitors to the Two Holy Mosques • The expected impact on improving the experience of visitors to the Two Holy Mosques • Service model of the Two Holy Mosques and ways to improve it Contents of the bag: PowerPoint 44 Trainer’s guide 34 Participant’s guide 33 Introductory file 4 Activities bag 2 Mind maps 1 Brochure 1 Photos 27 Videos 2 References 4 Trainee data form 3 Bag contents 12 Training bag model Please click here to view the training bag model Training bag video