Public Relations Management and Organizational Conflict

Bag code: ADMPRM50515021 Days: 5 days "Training day 3 hours" Time: 15 training hours Targeted participants: employees / managers / business owners Program overview: This program revolves around public relations management and organizational conflict. (Definition – types – characteristics – objectives – positives – negatives .. etc.) It will be presented through the following units: First training unit: Concept and causes of conflict Second training unit: Positives and negatives of conflict and its strategies Third training unit: Nature of organizational conflict Fourth training unit: Public relations in organizational conflict Fifth training unit: Methods of addressing organizational conflict Program objectives: To understand the trainee the concept of conflict and its stages and levels To explain the trainee the causes and indicators of conflict To clarify to the trainee the positives and negatives of conflict To realize the trainee conflict management strategies To understand the trainee the concept of organizational conflict To explain to the trainee the nature of managing organizational conflict To understand the trainee the role of public relations in managing organizational conflict To explain to the trainee the types of organizational conflict and its sources To discuss with the trainee the strategies of managing organizational conflict To clarify to the trainee methods of addressing organizational conflict Program topics: First unit: (Concept and causes of conflict) Concept of conflict and its stages and levels Causes of conflict and its indicators Second unit: (Positives and negatives of conflict and strategies) Positives and negatives of conflict Conflict management strategies Third unit: (Nature of organizational conflict) Concept of organizational conflict Nature of managing organizational conflict Fourth unit: (Public relations in organizational conflict) Role of public relations in managing organizational conflict Types of organizational conflict and its sources Fifth unit: (Methods of addressing organizational conflict) Strategies of managing organizational conflict Methods of addressing organizational conflict Bag contents: PowerPoint 160 Trainer’s guide 132 Participant’s guide 116 Activities 12 Introductory guide 4 References 3 Evaluation forms and data 6 Pre- and post-test 6 Videos 3 Photos 15 Mind maps 1 Brochure 1 Bag contents 12 Please click here to view the training bag model.