Etiquette and protocol the art of service in restaurants

Bag code: HUMTT49312024 Days: 3 training days "the training day 4 hours" Time: 12 training hours Target audience of the program: Restaurant and hotel managers - restaurant employees - students in hospitality and hotel management fields - small business owners in food and beverage. Program overview: This program revolves around etiquette and protocol of service art in restaurants (definition - types - characteristics - objectives - positives - negatives .. etc). It will be presented through the following units: First training unit: Etiquette and protocol of service art in restaurants Second training unit: Rules for receiving orders from guests and service inside the restaurant Third training unit: Service tools and equipment and table arrangement and decoration Program objectives: To enable the trainee to recognize etiquette and protocol of service art in restaurants. To enable the trainee to derive ideas for furnishing and preparing the restaurant. To discuss the trainee the basics and rules of receiving orders from guests. To mention the trainee methods of service inside the restaurant. To explain the trainee tools and equipment of service in the restaurant. To summarize the trainee methods of arranging and decorating the table. Program topics: First training unit: (Etiquette and protocol of service art in restaurants): General introduction about etiquette and protocol of service art in restaurants Furnishing and preparing the restaurant Second training unit: (Rules for receiving orders from guests and service inside the restaurant): Basics and rules of receiving orders from guests Methods of service inside the restaurant Third training unit: (Service tools and equipment and table arrangement and decoration): Service tools and equipment in the restaurant Table arrangement and decoration Bag contents: PowerPoint 96 Trainer guide 81 Trainee guide 71 Profile file 6 Activity bag 6 Mind maps 1 Photos 14 Videos 6 References 4 Trainee data form 3 Brochure 1 Bag contents 12 Training bag model Please click here to view the training bag model