Quality in public relations management

Total Quality Techniques. Total Quality and Improvement. Principles of Total Quality. The fifth training unit: (The role of public relations in quality management): Quality costs. The role of public relations in quality management. Contents of the bag: PowerPoint 149 Trainer's guide 123 Trainee's guide 107 Activities 10 Introductory guide 4 References 2 Evaluation and data forms 6 Pre and post tests 6 Videos 10 Photos 10 Mind maps 1 Brochure 1 Contents of the bag 12 Please click here to view the training bag model